Paysoft Financial Solutions

Paysoft (Pty) Ltd is the holding company of Paysoft Financial Solutions (Pty) Ltd which is an Authorised Financial Services Provider with FSP number 52038.

Paysoft Financial Solutions (Pty) Ltd is unwavering in its commitment to serving the best interests of our esteemed clients, ensuring the highest standards of integrity, expertise, care, and diligence. In alignment with our dedication to fairness and ethical practice, we have instituted a Conflict of Interest Policy. This policy meticulously outlines our approach to identifying and managing any real or perceived conflicts of interest that may arise in the course of conducting business and providing services. This policy is readily available to our clients upon request.

Our pledge to outstanding service encompasses a robust Complaints Resolution System and Procedure, affirming our dedication to addressing every complaint with the utmost seriousness. We prioritise the swift and effective resolution of any concerns raised. This system is integral to our continuous growth and enhancement, underpinning our relentless pursuit of excellence in every facet of our operations. Our Complaint Policy is readily available to our clients upon request.

Paysoft Financial Solutions (Pty) Ltd rigorously adheres to the Protection of Personal Information Act (POPIA), ensuring the utmost care and responsibility in handling personal information. Our compliance is guided by a comprehensive POPIA Policy, which outlines our practices and protocols in alignment with the act’s stipulations. This policy, detailing our commitment to safeguarding personal data, is available to our clients and stakeholders upon request.

The Promotion of Access to Information Act, No. 4 of 2013, allows individuals the right to access any information held by private or public bodies that is necessary for the protection or exercise of their rights. Access may be granted if certain criteria are met.

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