Paysoft IMPACT
Simplify Payments.
Amplify Impact.
Unify your payments, donor management, and compliance so that you can focus on what matters most: making the world a better place.
What You Can Do With Paysoft Impact
Paysoft Impact is a donation and compliance solution designed specifically for South African Non-Profit Organisations.
It enables your organisation to receive structured donations and automatically generate compliant Section 18A tax certificates for qualifying contributions.
Instead of managing spreadsheets, manual certificate requests and fragmented payment records, Paysoft Impact centralises and automates the process. Allowing you to focus on your business mission.
With Paysoft Impact, you can:
- Receive donations through secure payment channels
- Automatically generate Section 18A tax certificates
- Maintain accurate donor records
- Simplify reporting and audit preparation
- Improve transparency and donor trust
Why This Matters
To Your Business
Non-profits and schools operate under high governance expectations and often have limited administrative capacity, making manual donation tracking and tax certificate issuance both time-consuming and prone to compliance risk; Paysoft helps streamline these processes with efficient, reliable solutions.
All your payments under one roof
Debit orders, instant EFT’s, debit cards, credit cards, foreign currency credit Cards, salaries, wages, beneficiary payments, and more.
Improved donor confidence
Structured reporting and timely tax documentation strengthen trust and credibility, which leads to enhanced donor retention.
Reduced administrative workload
Eliminate manual certificate creation, reconciliation errors,duplicate donor records, and unallocated transactions.
Automated Section 18A centificates
Qualifying donations trigger compliant Section 18A certificates automatically, reducing year-end administrative pressure.
CRM integrations
We have partnered with South Africa’s best donor management CRM’s to help our clients reduce manual capturing, driving their missions forward.
Built for South African Non Profits
Paysoft Impact supports sustainable fundraising by reducing administrative friction and strengthening compliance controls.
- Automated Section 18A certificate generation
- Secure donation processing
- Transparent reporting and audit trails
- Donor-level tracking and record management
- Designed for registered Non-Profit Organisations
- Built to align with South African tax compliance requirements
Frequently Asked
Questions
What is Paysoft Impact and who is it for?
Paysoft Impact is a payment and collections platform built specifically for registered non-profit organisations, charities, schools and educational institutions in South Africa. It handles recurring donor debit order collections, Section 18A tax certificate generation and distribution, mandate management and renewal reminders, all in one place. It is designed to reduce the admin burden on small teams so that more time and resource goes toward the actual work of the organisation.
What is a Section 18A tax certificate and can I generate these automatically?
A Section 18A certificate is a tax receipt issued by South African Public Benefit Organisations to donors who make qualifying donations. It allows donors to claim a tax deduction under the Income Tax Act. Paysoft Impact automates the generation and distribution of these certificates, removing one of the most time-consuming manual tasks for NPO finance teams. This is a live, production feature and a key differentiator of the Impact platform.
How does Paysoft Impact automate recurring donor collections?
Once a donor’s debit order mandate is set up on the Paysoft Impact platform, the system takes over. It manages the recurring debit collection on the agreed date, tracks failed attempts, supports retries within the tracking window and triggers renewal reminders when mandates are approaching expiry. Your team does not need to follow up manually, chase the bank or rebuild lapsed donor relationships from scratch.
Can Paysoft Impact handle school fee collections as well as donor collections?
Yes. The same debit order infrastructure that powers donor collections works equally well for recurring school fee billing. Whether you are collecting tuition fees, activity levies or other scheduled payments from parents, Impact manages the full collection cycle including failed payment tracking, reporting and mandate management.
What happens when a donor’s debit order fails?
Failed collections are reported in real time through Paysoft’s reporting interface. The platform provides full visibility of which donors did not pay and the specific reason for each failure. Collections can be configured to retry automatically within the tracking window, improving recovery rates without adding manual work. Your finance team can access this information at any time without waiting for bank statements or reconciliation runs.
Does Paysoft Impact send renewal reminders to donors automatically?
Yes. When a donor mandate is approaching expiry, the Impact platform automatically triggers a renewal reminder so the donor can reauthorise before their collection lapses. This protects your recurring donation income without requiring your team to track expiry dates manually or run reminder campaigns from scratch each cycle.
How does real-time reporting work within Paysoft Impact?
All collection outcomes, certificate issuances and mandate statuses are visible in Paysoft’s web-based reporting dashboard at any time. You can run reports on demand, export data to Excel and share it with your board, auditors or fundraising team without waiting for month-end processing. This gives non-profits the financial visibility that is often difficult to achieve with manual or spreadsheet-based systems.
Is Paysoft Impact suitable for smaller organisations with limited tech experience?
Yes. Impact is designed with straightforward usability in mind. You do not need a technical background to use the platform. Paysoft’s team provides onboarding support, and the interface is built around the day-to-day needs of fundraising managers and finance administrators rather than system specialists. If you can use a bank portal, you can use Paysoft Impact.
What size organisation is Paysoft Impact suitable for?
Paysoft Impact is scalable across organisation sizes. Whether you are a small community NPO with a few dozen monthly donors, or a large charity running collections for thousands of supporters nationwide, the platform handles both.