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Why Paysoft Exists
Every payment is personal.
Behind every transaction we process is a person, a promise, and a business that depends on us getting it right. That’s not a slogan we put on a slide once. It’s how the company was built, and it’s why our support team answers the phone as a person, not a ticket number.
We’re a licensed Third Party Payment Provider under the South African Reserve Bank, FSCA accredited, including bank sponsorships with South Africa’s major banks. That regulatory weight sits on a genuinely small team, which means the work you do here is visible. Nobody’s contribution disappears into a large organisation.
How We Work
Real people, real accountability We answer for our own work. When something breaks, we own it, fix it, and follow up, with clients and with each other.
Understand before you solve Support isn’t a script here. We lead with “I can see why that would be concerning” before we lead with a fix.
Small enough to matter You’ll know the founders. You’ll see how your work lands with actual clients, not through three layers of management.
Real stories from real businesses
Rika, Thank you very much for the warm welcome and your support.
I also wanted to mention that Aaqilah has been an exceptionally professional and supportive relationship manager throughout this process. Her guidance has been invaluable, and we truly appreciate her assistance.
Paul Anisimov
November 2025
“Just a quick note to say a big THANK YOU to everyone involved today in sorting out the issue that hit us. It took all levels of effort (from everyone) to solve the issue, to get the money paid out to our customers and also ensuring that our systems were aligned with this process.”
November 2025
“Exceeding Customer Expectations.”
“Thank you Paysoft for your making the onboarding process so simple and with clear communication throughout on what is needed.”
Bradley Moodley
July 2025
“We just love Paysoft.”
“Makes our payment run so much easier. And you can print a proof of payment any time you need. Our suppliers are also loving the remittance that is emailed to them with every payment.”
Elaine Niemand
July 2025
“This product is easy to understand and use. One particularly useful feature is the built-in verification of bank information and the secure process for updating bank details.”
Madelien de Wet
April 2025
“Paysoft changed our payment processes from a nightmare, to an absolute joy! We can’t recommend Paysoft enough, and we utilise it across 2 businesses. Great customer service and a game changing tool!”
Jade de Waal
March 2025
“It was truly a pleasure to work with Chad and Sascha from Paysoft. Both were incredibly professional, patient and really helpful. Our migration to Paysoft was seamless and smooth, with zero issues. I would highly recommend Paysoft.”
Tom
June 2024
“After searching for weeks for a debit order solution for our non-profit that’s affordable and easy to use, I finally came across Chad and his team. I was relieved to be heard and understood and to find a workable solution. The process was seamless and fast and Chad guided me through the setup of debit order forms. I couldn’t be happier.”
Anneke Anker
March 2024
“Our smallest-volume client makes just 3 payments per month, but we love the fact that switching to us saved them R900 in business online banking fees… every month.
Our combined transaction volumes allow us to offer you fees that are lower than you will get directly from the banks.
We would love the opportunity to see how we help your business innovate or save money… or both!”
Rika Kruger
Paysoft CEO